These keywords were added by machine and not by the authors. But it also has the advantages of a commercial company, which includes world-class support, comprehensive end-user training, and end-to-end quality assurance testing to ensure high product stability. SugarCRM is an open-source software-solution vendor which produces the Sugar Customer Relationship Management (CRM) system.
SugarCRM is unique in that it breaks the expectation of how commercial software works, leveraging the best of how open-source software is designed and built to create a product that is focused on the end-users and developers, creating a positive experience for both groups. SugarCRM is an open-source software-solution vendor which produces the Sugar Customer Relationship Management (CRM) system.
On the flipside, when we think of open source software, we think of free or “libre” software that is community driven and community oriented. When we think of commercial software we think proprietary, closed-source software. It’s not often that “commercial” and “open source” go together. With Sugar as a leading example, the notion of an open source enterprise application has rapidly evolved from farfetched idea to mainstream choice.SugarCRM is a commercial open source company. In addition to Enterprise, Professional, and Open Source editions, the company offers three methods of software delivery: installable, hosted, or preloaded on an appliance.
As communities grow, as more people learn about the software, more people are willing to pay for support and pay for the advanced functionality that we offer in our commercial version." "It allows us to get our software into the hands of users at a very low cost," says Harrick. The leading web-based open source ERP 3.
How to multiply the value of SugarCRM with open source ERP by Paolo Juvara CEO, Openbravo Andreu Bartoli Vice President of Commercial Operations, Openbravo 2. December 2006 company claims that software is downloaded more than 1,500. And of course, the open source model also makes it possible to maintain a minimal marketing budget. How to multiply the value of SugarCRM with open source ERP 1. While the SugarCRM product name of Commercial Open Source sounds like an. With SugarCRM's first developer conference debuting last week, the company continues to capitalize on community-based enhancements. I think the 'aha' moment for them was, when they came back on Monday, Sugar had been translated into five languages." In 2004, when the founders introduced Sugar at LinuxWorld, they decided to externalize the application's language streams for translation, recalls Chris Harrick, director of product marketing. sugar is extremely powerful, flexible, extensible, and has one of the largest active developer communities. By the end of 2005, the founders had netted B and C rounds totaling $24.5 million, a watershed amount for an open source venture whose primary product was an enterprise application rather than infrastructure software.Įarly on the company got a taste of the power of community in accelerating Sugar's evolution. SugarCRM, SuiteCRM, Vtiger is a leading open-source, web-based CRM solution enabling thousands of successful companies in the world today to effectively and affordable manage sales, marketing and customer support.
SugarCRM is Open Source software, which means the underlying source code is. When Sugar debuted on in 2004, it attracted developers like ants to honey - enough activity to shake loose a first round of $2 million from Draper Fisher Jurvetson. over 4 million users have downloaded SugarCRM Community Edition (CE). Primarily focused on SMBs, the company has also moved upscale with a Sugar Enterprise version and such large customers as BDO Seidman, the world's fifth largest accounting firm, which has 2000 Sugar users.Īccording to CEO John Roberts, the Sugar name was meant to describe a product that delivered a "sweet experience" for users. Built on open source stalwarts PHP, MySQL, and the Apache Web server, SugarCRM now boasts more than 1,200 paying customers of its commercial Sugar versions and more than one million downloads of Sugar Open Source. That turned out to be the start of a wild ride. So in the spring of 2004, all three quit CRM software vendor E.piphany and - after just three months of coding - launched the Sugar open source project. The cost and complexity of CRM has long stymied IT, but John Roberts, Clint Oram, and Jacob Taylor believed there was a better way.